Easy Guide: How to Cancel Nord VPN Subscription
NordVPN is a top VPN service with 3,200 servers in 100 countries. It also offers a 30-day money-back guarantee to users who want to cancel12. If you’re thinking about ending your NordVPN subscription, we’ve made the process simple. You can cancel through NordVPN’s site or app stores based on where you subscribed, whether you’re unhappy or just need a change2.
Key Takeaways
- NordVPN offers a 30-day money-back guarantee, ensuring a full refund if you cancel within this period13.
- Refunds are typically processed within five to 10 working days after the request is made1.
- The cancellation process for NordVPN differs slightly based on the platform (iOS, Android, website) used for the subscription.
- Subscriptions via third-party marketplaces such as Apple App Store or Amazon App Store require customers to contact those retailers directly for refunds3.
- NordVPN follows a strict no-log policy, ensuring no collection of customer online activities23.
This guide is here to make ending your NordVPN membership easy. We will go through all the steps and details you need. Read on for a smooth cancellation journey.
Understanding NordVPN’s Cancellation Policy
When you think about canceling your NordVPN subscription, knowing the company’s cancellation rules is key. These rules help you make smart choices and know your rights as a user.
30-day Money-Back Guarantee
NordVPN has a great deal with their 30-day money-back guarantee if you’re not happy with their service. You can ask for a refund in this time by reaching out to their 24/7 customer help. The refund policy says you’ll get your money back in up to 10 business days4.
Remember, you can’t get refunds for recurring payments after the 30-day window closes, except if the law says so5. NordVPN’s fast refund system makes sure your request is processed quickly and well4.
Exceptions and Conditions
The 30-day guarantee is essential in Nord VPN’s canceling terms, but there are important exceptions. You can’t get refunds for renewed subscriptions unless the law requires it4. Also, purchases through other platforms like the Apple App Store, Amazon Appstore, or Google Play Store have their own refund rules. NordVPN can’t handle these refunds directly4.
To cancel your NordVPN subscription smoothly, make sure you understand these terms. Always check the specific rules based on where you bought it. And, start your refund within the 30-day limit for the best outcome.
Steps to Cancel NordVPN Subscription via Website
Canceling your NordVPN subscription online is easy. Just follow these steps to turn off your NordVPN account and service.
Log in to Your Account
Start by going to the NordVPN website and logging in. Use your account details. Once in, you’ll find everything needed to manage your subscription.
Navigate to Billing Section
After you log in, head over to the Billing area. It’s on the left side of your account screen. There, you’ll see your plan, billing cycle, and payment options.
Cancel Auto-Renewal
Find the “Subscriptions” tab in the Billing area. There’s an “Auto-renewal” option. Click “Cancel” to end NordVPN services. But remember, just canceling won’t trigger a refund automatically. You must ask customer support for a refund within 30 days67.
| Plan | Price | Features |
|---|---|---|
| Personal | Free | 12 virtual cards a month |
| Pro | $10/month | Up to 60 virtual cards a month |
| Premium | $25/month | Fee-free foreign transactions, priority support, 1% cashback on eligible purchases |
How to Cancel Nord VPN Subscription on Android
Canceling your NordVPN subscription on an Android device is simple. You need to go to your Google Play Store, manage subscriptions, and confirm cancellation. We’ll show you how to cancel Nord VPN on Android with ease.
Access Google Play Store
Start by opening the Google Play Store on your Android. Ensure you’re logged into the Google Account linked with your NordVPN subscription. Then, tap your profile icon in the top right to see more options.
Manage Subscriptions
Choose “Payments & subscriptions” from the dropdown menu under your profile icon. Click on “Subscriptions” to find all active subscriptions. Locate NordVPN in the list and select it to move forward.
Confirm Cancellation
After selecting NordVPN, hit the “Cancel subscription” button. Google Play will guide you through cancellation. By confirming, you’ll end Nord VPN on Google Play but keep access until your billing period ends8.
To get a refund, you need to do more than just cancel. NordVPN gives a 30-day refund window9. Reach out to their support team for help8. Remember, getting your money back might take up to 10 days9.
Canceling NordVPN Subscription on iOS
Canceling your NordVPN subscription on iOS is easy. Just follow these steps. This will ensure your subscription is ended and stop future charges.
Access iPhone Settings
First, unlock your iPhone and open the Settings app. This app lets you manage all your device’s main settings. It includes managing app subscriptions like NordVPN.
Navigate to Subscriptions
In Settings, click on your profile icon at the top. Then choose Subscriptions. You’ll see all your active and expired subscriptions there. This includes NordVPN, which you’re looking to cancel.
Confirm Cancellation
Find NordVPN in your subscriptions list and tap it. Choose Cancel Subscription and follow the prompts. This will end your NordVPN account on your iPhone and stop any more charges.
If you cancel NordVPN on iOS or another platform, you might want a refund within 30 days. For that, directly contact NordVPN’s customer support. If you made the purchase through Apple, reach out to Apple Support. They can help with the refund101112..
Requesting a Refund from NordVPN
If you’re thinking about getting a refund from NordVPN, know that they have a 30-day money-back guarantee. You need to ask for a refund within 30 days after buying directly from their site13. For purchases made through other sellers, contact them for refunds.
To start your refund with Nord VPN, log into your Nord Account. There, you’ll find a “Refund” button if you’re within the eligible period. By following the given steps, they’ll handle your refund request. Sometimes, refunds are processed in just 4 hours13, though waiting up to 10 business days for your bank to show the funds is common14. Refunds always go back the way you paid.
Keep in mind, money back for recurring payments isn’t possible after the first 30 days have passed, so remember to act promptly13. If you cancel your subscription but it’s past the 30 days, you won’t get a refund, even if you’re still within that month13.
NordVPN takes your data privacy seriously, following a strict no-log policy. This means they don’t keep your online activities. After cancellations, they only keep a bit of your info for account and customer support13.
Overall, the Nord VPN refund process is made to be easy and stress-free. With their 30-day money-back guarantee, you can rest easy. Knowing what to do makes getting a refund from Nord VPN simple.
Contacting NordVPN Customer Support
Having trouble with your NordVPN subscription? No worries. The NordVPN customer service team is here to help you anytime. You can talk to them 24/7 through live chat or email. They can assist with cancellations, refunds, or any troubleshooting you need.
For faster help, keep your login details and payment history ready. This lets the NordVPN customer service solve your issues quickly. If you want to cancel within the 30-day refund period, contact them right away. This avoids unnecessary charges and guarantees a full refund15.
If you like using social media, NordVPN support is there too. You can reach them on Facebook, Twitter, LinkedIn, and Instagram. They support many languages like Japanese, Korean, and German. This means you can get help in the language you prefer best16.
NordVPN’s Support Center is full of great articles for fixing VPN problems. These articles are written by experts. They show how committed NordVPN is to helping their customers. If you run into issues, just contact the NordVPN support. They’re ready to help you quickly through any channel16.
Alternative Methods to Cancel NordVPN
There are different ways to cancel your NordVPN subscription safely. The method can change based on how you signed up.
Using Third-Party Marketplaces
Canceling your NordVPN subscription through a third-party like the Apple App Store or Google Play Store is required if that’s where you bought it. This is needed to meet their refund rules. For example, cancelling through the Play Store means following Google’s specific steps. Each platform offers direct instructions on their support page for cancelling.
Asking for a refund from a third-party seller after buying NordVPN should be done with the retailer. It usually takes 5-10 days17. Important: you won’t get refunds for subscription payments after the initial 30 days1819.
Canceling via Email
Another way to cancel NordVPN is by email. Start by contacting their support at [email protected]. Tell them you want to cancel and, if it’s soon enough, ask for a refund. NordVPN may give a full refund within 30 days of buying, thanks to their refund policy181917.
Expect the refund process via email to take about 10 business days to get to you1819. Email cancellation lets you talk directly with NordVPN for an easy experience. This way, you can stop your NordVPN membership through third-party sites or straight by email effectively.
What Happens After Cancellation?
After you cancel your NordVPN subscription, you can still use it until your current period ends20. This lets you enjoy all the features without any breaks. Knowing when your access stops is crucial for a smooth transition19.
Service Continuation Until Period Ends
Canceling doesn’t cut access right away. NordVPN lets you use everything until your payment period is over21. They aim to be user-friendly, letting you get the most out of your subscription till the very end20. Even after canceling, you can fully enjoy all paid features without interruption21.
Data Retention Policy
NordVPN cares about keeping your data safe. After you cancel, they keep only the data needed for account management20. They ensure that no info on your online actions is saved, aligning with their no-log promise19. If you want your data removed from their system, just ask their support team20.
Potential Issues and Troubleshooting
It’s not rare to hit bumps when canceling your NordVPN subscription. You might run into several issues that need particular steps to fix. Understanding these problems and their solutions helps make your cancellation smoother.
Common Problems
Some users struggle to log into their NordVPN account due to wrong login details or server issues. There are also times when finding the cancellation option is hard. This could be due to not having the latest software or issues with the VPN protocol2223.
Contacting Support for Help
When problems arise with subscription cancellation, it’s good to reach out to Nord VPN cancellation assistance. NordVPN’s support team is available through live chat and email. They can tackle various issues, including refund delays, which may take up to 10 business days23. Their team is ready to help with any issues you might face22.
How to Cancel Nord VPN Auto-Renewal
Turning off your NordVPN subscription’s auto-renewal is simple. It helps you avoid unexpected charges in the future. First, sign in to your account and head to the “Billing” section.
Once you’re in the “Billing” section, look for the option to stop auto-renewal. Click “Cancel” beside the auto-renewal status to move forward. After you do this, you won’t face any more automatic charges from NordVPN. They’ll send you an email to confirm the cancellation has gone through.
NordVPN lets you cancel through different payment methods and stacks. For more on how to cancel Nord VPN auto-renewal, check their guide24.
If you signed up via a platform like Google Play Store or Apple App Store, follow their specific steps. This ensures the auto-renewal for Nord VPN is turned off properly25.
NordVPN provides a 30-day money-back guarantee on subscriptions. This makes it easy for you to ask for a refund within this time frame24. Just follow NordVPN’s directions to go about it.
Handling your NordVPN subscription and auto-renewal is easier than ever. By managing your cancellation and auto-renewal settings well, you take charge of your payments and renewals effortlessly.
Refund Processing Timeframes
The refund time from Nord VPN mostly depends on two things. How fast Nord VPN works on it and your bank’s speed. NordVPN usually gets refunds done in about 3 business days26. Yet, it might take 5-10 business days for your bank to finish everything27.
Sometimes, there are delays because banks have their own rules and speeds.
Expected Durations
Most of the time, you should see your refund from Nord VPN in 5-10 business days after asking for it27. This timing can change a bit, but NordVPN’s part of the job stays the same. You should keep an eye on your bank account to make sure the refund shows up.
Bank Delays
Even though NordVPN works quick to give refunds, your bank plays a big part in when you’ll see your money27. Banks sometimes take longer to handle the money coming in. This can make the wait longer than Nord VPN thought. If it’s taking too long, talking to your bank might help.
Implications of Canceling Bundled Services
When you cancel your NordVPN subscription, it affects other services like NordLocker and NordPass. It’s important to know what happens if you stop using NordVPN bundles. This knowledge can stop problems with keeping your data and passwords safe.
NordLocker and NordPass
If you end your NordVPN bundle, access to NordLocker and NordPass could get limited. The Ultra plan has NordLocker which gives you one terabyte for secure storage. The Plus plan has NordPass for better password protection and fighting malware28. If these were part of your bundle, canceling could make using NordLocker and NordPass hard.
Backing Up Data
It’s vital to back up your data before canceling NordVPN. This stops you from losing any information. NordLocker secures your files with strong encryption. NordPass keeps your passwords safe across devices29. By backing up, you ensure you can still get to your data after canceling.
Exploring NordVPN Alternatives
If you’re thinking about other VPNs besides NordVPN, it’s smart to look at their features, cost, and what users think. This way, you can pick one that fits what you need best.
Other VPN Providers
There are many great VPNs besides NordVPN. Here are some based on what they offer:
- Surfshark VPN: Lets you connect as many devices as you want at once. It’s got a 4.6-star rating and costs $2.79 a month. You’ll have access to 3,200+ servers in 100 countries30.
- ProtonVPN: This is the top free VPN. It allows 10 devices at once and has 6,200+ servers in 96 countries. Prices start at $4.99 a month30.
- ExpressVPN: Great for easy use, with a 4.4-star rating. It starts at $8.32 a month, has 3,000 servers in 105 countries, and supports 8 devices at once30.
- CyberGhost VPN: The best for special servers, rated 4.3 stars. It’s $6.99 a month for a 6-month plan. There are 9,000+ servers in over 100 countries for up to 7 devices30.
- Private Internet Access VPN: Perfect for small teams. It allows endless device connections and has more than 10,000 servers in 91 countries. Starting price is $3.33 a month with a 4.2-star rating30.
- Windscribe VPN: Known for custom plans, with a 3.5-star rating. It’s $5.75 a month, offering 500 servers in 69 countries and unlimited devices at once30.
- Mullvad VPN: Best for those who want privacy, with a 3.7-star rating. It starts at $5.40 a month, has 680+ servers in 44 countries, and allows 5 devices simultaneously30.
Comparative Features and Rates
When comparing VPNs, think about these things:
Benefits of Staying with NordVPN
Keeping your NordVPN subscription offers many perks, especially for keeping your online activities safe and easy to manage. NordVPN has shown top-notch speed in AV-TEST’s speed tests31. Fast VPN speed is key for smooth web surfing and watching videos without waiting.
Troubleshooting Tips
NordVPN users get lots of help for solving any problems fast. With NordVPN’s Plus plan, you get more security like tools to stop malware, block ads, and keep phishing scams away31. Having a support team ready to help with any internet safety or connection issues is really useful.
Plan Modifications
Being able to change your NordVPN plan to fit what you need is another big plus. You can check out different plan options on their website to find one that matches what you need and how much you want to spend. Changes to your plan start after your current plan ends, so you don’t lose money for time you didn’t use31.
Sticking with a NordVPN plan also guards you against slowing down your internet on purpose and keeps your online data safe with encryption. This is very important for staying safe on public Wi-Fi and open networks32. Plus, NordVPN’s top-quality setup means your internet stays fast and safe, all for a low cost each month31.
In short, the benefits of NordVPN are its fast speeds, strong safety features, and the ability to change plans easily. This gives you solid reasons to keep your NordVPN subscription. And don’t forget, changing plans on NordVPN’s site is easy, helping you find the right plan for your needs31.
Conclusion
Canceling your NordVPN subscription is easy and can be done through different ways. You can cancel directly through NordVPN or through other sellers33. NordVPN has a 30-day money-back promise. So, you can get your money back if you cancel within this time.
This guide covers how to cancel on the NordVPN site, and on Android and iOS devices. NordVPN has several plans, like monthly and 1-year options. It’s important to know how to cancel these plans and get refunds if needed34.
For final thoughts, NordVPN stands out as a top choice, ranked number one by EXPERTE.com. But, if you’re thinking about other options, check out different VPNs to see what they offer33. If you decide to stick with NordVPN, you can improve your experience by using their tips and changing your plan.
To learn how to adjust your VPN settings, such as turning off NordVPN on your iPhone, check out this guide. In short, this article gives you all the info you need. It helps you confidently manage your NordVPN subscription.
Sorry, the comment form is closed at this time.